One Shared Inbox for Your Whole Team
Assign conversations, track SLA timers, approve AI replies, and hand off seamlessly between bot and human. Built for agencies, support teams, and busy creators who need backup.
Team Inbox
Live feature preview
Collaborate on every Instagram conversation as a team.
Assign conversations, track SLAs, and approve AI replies together.
Owned & answered
Conversations route to the right teammate and escalate before SLAs slip.
Flozari
Team Inbox
6
Teammates
1m
Avg reply
100%
SLA met
Shared Inbox
Assign conversations, track SLAs, and approve AI replies together.
@ava.creator
Assigned to Sarah
@luca.shop
Waiting on approval
@maya.studio
Bot handed off to human
Owned & answered
Conversations route to the right teammate and escalate before SLAs slip.
How It Works
Invite Your Team
Add teammates with role-based access — admins, agents, and viewers.
Assign & Route
Auto-assign conversations by tag, language, or load. Manual reassignment in one click.
Approve & Reply
Send AI-suggested replies to the approval queue, then ship them with confidence.
Key Benefits
Role-Based Access
Admins, agents, and viewers all see exactly what they need — and nothing they shouldn't.
SLA Timers
Visual SLA countdowns and auto-escalation make sure no DM slips through the cracks.
Approval Queue
Senior teammates review AI or agent replies before they go out — perfect for regulated industries.
Bot-to-Human Handoff
Automation handles the easy stuff; humans take over the moment a real conversation starts.
Real-World Use Cases
Agencies
Manage many client accounts from a single inbox with strict permission boundaries.
Client A → assigned to Sarah · Client B → assigned to Luca
Customer Support
Route product questions to support and sales questions to closers automatically.
Tag: "refund" → Support · Tag: "pricing" → Sales
Creator + VA
Your virtual assistant filters DMs; you only see the ones worth your time.
VA triages → flags 'creator only' → escalates to you
Explore Other Features
Complete your automation toolkit with our other powerful features
Comment Auto-Reply
Instantly reply to Instagram comments with personalized DMs when users mention specific keywords.
DM Automation
Send automated direct messages triggered by keywords, story mentions, or inbound messages.
AI-Powered Replies
Let AI craft natural, contextual responses that feel personal — not robotic.
Keyword Targeting
Set up precise keyword triggers so the right message reaches the right person every time.
Activity Analytics
Track every automation — see what's working, what's triggering, and optimize your flows.
Broadcasts
Mass-DM every eligible follower in one tap — perfect for launches, drops, and announcements.
Sentiment Analyzer
AI auto-categorizes every comment as positive, negative, a question, or spam — in real time.
Integrations Hub
Connect Shopify, Google Sheets, Kit, Mailchimp, Calendly and more — trigger anything from a DM.
Auto-Hide Comments
Keep your comments section welcoming by automatically hiding spam and negativity.
Ready to Scale Your Inbox?
Stop firefighting alone. Bring your team into the conversation.